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For estate agents
Upfront information, sourced rather than estimated
The market is moving toward sales packs and standardised upfront data. We give estate agents search-backed material information at the point of instruction — per property, on a branch account, with a timescale we commit to.
Independently accredited and audited
Why now
Three reasons agents are ordering searches themselves
The rules already bite
Material information obligations sit in consumer protection law today, not in a future Act. Omitting something the average consumer needed to know is actionable now — and the reform roadmap only tightens it.
What must be disclosedFall-through is the real cost
Roughly a third of agreed sales in England collapse, and most of what kills them late was knowable at week one. Finding it at instruction loses the sale you were losing anyway — eleven weeks earlier.
Read the analysisIt is a service you can charge for
A pack that genuinely shortens the transaction is a premium listing proposition, not a cost centre. Agents charge it to the seller, absorb it in fee, or defer it to completion.
Talk it throughThe product
The Upfront Information Pack
One order per instruction, with a timescale we give you up front. Delivered as a client-ready PDF you can attach to the listing, send to the seller, and hand to the buyer’s solicitor.
It is built around the material information an agent is expected to disclose — and specifically around Part C, which is the tier sellers usually cannot answer reliably.
Included
- Environmental and contaminated land screening
- Flood risk by source, with an insurability view
- Ground stability and coal mining position
- Planning history and nearby development proposals
- Broadband availability and mobile coverage
- Title extent, tenure and registered rights of way
- Conservation area, listed status and Article 4 restrictions
- Council tax band and utility connection position
How it works
Four steps, one per instruction
Instruction taken
Send us the address through the portal, by email, or by telephone. Tenure helps but is not essential.
Pack ordered
One order covers the whole pack. No choosing between products and no guessing what the property needs.
A timescale we commit to
We tell you the timescale when you order and work to beat it, so you know exactly when the listing can go live.
Listed with confidence
Attach the pack to the listing, send it to the seller, and pass it to the buyer's solicitor when an offer is agreed.
Understand the detail
Everything an agent needs to get this right
Material information explained
Parts A, B and C in plain English, what the law actually requires, and the five disclosures that most often lead to a complaint.
Read the guideThe 2026 reform roadmap
What is guidance, what is coming, when, and what agents should be doing now rather than when the legislation lands.
Read the roadmapParts A, B and C checklist
A working checklist you can run against every instruction, with the source for each item — seller, agent or search data.
Use the checklistStraight answers
Estate agent questions
Who pays for the pack?
That is between you and your seller, and both models work. Some agents absorb the cost as part of a premium listing service and recover it in fee. Others charge it to the seller at the point of instruction, or defer it to completion. We invoice the branch monthly, so you are free to structure it however suits your market.
Does providing search data increase our liability?
Providing accurate, sourced information reduces your exposure rather than increasing it. The risk under consumer protection law comes from omitting material information or stating it inaccurately. A dated report from a named provider, attached to the listing, is evidence of what you disclosed and on what basis. Repeating a seller's guess is the exposed position.
What if the seller does not want the information published?
Material information obligations sit with you, not with the seller's preference. If a report reveals something the seller would rather not disclose, that is precisely the situation the rules exist for. In practice, knowing early lets you price and market the property honestly rather than losing a buyer at week ten.
How long does the pack take?
It varies with what the pack includes and which authority the property sits in. We give you a realistic timescale when you order, and we work to beat it — you will never be left guessing how long a listing has to wait.
Can the buyer's solicitor rely on our pack?
The reports are produced by the same providers conveyancers use, and they carry the same insurance and reliance terms. Whether a particular firm accepts them depends on the firm and the age of the report — but in most cases yes, which is exactly where the weeks are saved.
Do we need an account?
Yes, and it takes about five minutes to open. Branch accounts are billed monthly with one invoice, and you can add negotiators as users so orders do not bottleneck through one person.
Can you white-label the pack with our branding?
Yes. The pack can carry your branch branding so it presents as part of your service rather than a third-party document. Talk to us about how you would like it to look.
What areas do you cover?
All of England and Wales. Our local knowledge is strongest across the Wirral, Merseyside, Cheshire and North Wales, and our ordering is national.
Open a branch account in about five minutes.
No minimum volume, no monthly fee, one invoice at the end of the month.
Or call 0151 652 4184 — telephone support seven days a week