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For estate agents

The material information checklist

Every item, with the source you should actually be getting it from. Run it against each instruction rather than trusting that it happened.

How to use this

The column that matters is the source column. Most compliance failures are not agents ignoring an item — they are agents recording a seller's guess as though it were a fact.

Where the source says Search data, a questionnaire answer is not adequate evidence, because the seller does not reliably know.

Part A — every listing

ItemReliable sourceNotes
Council tax bandSearch data / VOAVerify rather than assume; bands change on alteration.
PriceAgentInclude any known additional costs.
TenureSearch data / titleConfirm from the register, not from the seller's memory.
Lease length remainingTitle / leaseLeasehold only. State the years remaining, not the original term.
Service chargeSeller / managing agentState the current annual figure and the review basis.
Ground rentLeaseInclude escalation provisions — this is what affects lending.

Part B — every listing

ItemReliable sourceNotes
Property type and build formAgent inspectionDetached, semi, terrace, flat, maisonette.
Construction materialsAgent / sellerNon-standard construction affects lending materially.
Number and type of roomsAgent inspectionConsistent with the floorplan.
Electricity supplySearch data / sellerSupply type and any off-grid arrangement.
Water supplySearch dataMains or private supply. Private supplies carry obligations.
SewerageSearch dataMains, septic tank or treatment plant. Private drainage has ongoing duties.
HeatingAgent / sellerType and fuel.
BroadbandSearch dataAvailability and predicted speeds by technology.
Mobile coverageSearch dataBy network operator.
ParkingAgent inspectionAllocated, permit, on-street, garage — and any restrictions.

Part C — where it applies

ItemReliable sourceNotes
Building safetySeller / managing agentCladding, EWS position and remediation status.
Conservation areaSearch dataRemoves or restricts permitted development.
Listed buildingSearch dataGrade, and what it means for alterations.
Tree preservation ordersSearch dataCommon cause of post-completion disputes.
Article 4 directionSearch dataWithdraws permitted development rights.
Rights of waySearch data / titlePublic footpaths and private rights over the land.
Shared access and easementsTitleShared drives, service media, access strips.
Restrictive covenantsTitleEspecially those restricting use or alteration.
Flood riskSearch dataBy source, with defences and insurability.
Coastal erosionSearch dataWhere relevant to the location.
Planning permission on the propertySearch dataIncluding conditions and enforcement.
Nearby development proposalsSearch dataApplications and local plan allocations.
Coalfield or mining areaSearch dataReferral area status and mine entries.
Ground stabilitySearch dataNatural subsidence hazards, not just mining.
Accessibility and adaptationsAgent inspectionLevel access, wet room, stairlift, wheelchair use.
Fifteen of these say 'search data'

That is not a coincidence, and it is not us being self-serving about it. Part C exists precisely because it covers the things a seller cannot be expected to know. The Upfront Information Pack covers the Part C tier plus the connectivity and utility items in Part B in a single order.

The record you should be keeping

For each instruction, keep: what was disclosed, the source for each item, the date, and who checked it. When a complaint arrives eighteen months later, that record is the entire difference between a defensible position and an indefensible one.

Questions

Questions

Do we have to complete every item on every listing?

Parts A and B apply to every property. Part C applies where the item is relevant to the specific property. Where a Part C item does not apply, that is fine — but you should have checked rather than assumed.

Can we publish 'not known' for an item?

Yes, where you have made reasonable efforts and it genuinely cannot be established. State that explicitly, and record the efforts you made. Leaving it blank is the risk.

Nine of these come from one search order.

The Upfront Information Pack covers the Part C tier and the connectivity items in Part B.

Or call 0151 652 4184 — telephone support seven days a week