Upfront Information Packs for Estate Agents

What the pack is for

It answers the material information a seller cannot reliably answer, using the same data sources a conveyancer would use later in the transaction — so the answers are accurate, sourced and dated.

It is designed to be handed on. When an offer is agreed, the buyer's solicitor receives a pack of reports from providers they recognise, rather than starting from nothing.

What is in it

Component	What it answers	Material information tier
Environmental & contaminated land	Historical industrial use, landfill, permits, contamination potential	Part C
Flood risk report	River, coastal, surface water and groundwater risk, defences, insurability, Flood Re	Part C
Ground stability & mining	Coal mining referral position, mine entries, natural subsidence hazards	Part C
Planning & local development	Planning history, nearby applications, allocations, conservation and Article 4	Part C
Connectivity	Broadband availability and speeds, mobile coverage by network	Part B
Title & tenure	Registered extent, tenure, rights of way, easements and restrictive covenants	Parts A & C
Utilities & services	Electricity, gas, water and drainage connection position	Part B
Council tax	Banding for the property	Part A

Add the local authority search where it helps

Where a seller is willing to fund it and the council's timescale allows, adding the local authority search at instruction removes the single longest wait in the transaction. We will tell you the current turnaround for that authority before you commit.

How it is delivered

A single client-ready PDF, optionally carrying your branch branding
A summary page written for a consumer, not for a conveyancer
The underlying reports in full behind the summary
Delivered to the portal and by email, to the timescale we give you when you order

What it costs, and who pays

We quote per pack, and the price depends on the components you include and the volume your branch places. There is no monthly fee and no minimum commitment — you are invoiced once a month for what you ordered.

How you recover it is your commercial decision. The three models we see work are: charging the seller at instruction, absorbing it into a premium listing fee, or deferring it to completion. We will bill the branch either way.

Where the pack saves time

The searches a buyer's conveyancer orders in week two are largely the ones in this pack. Where the buyer's firm accepts them — and most do, since they come from the same providers with the same reliance terms — several weeks come out of the transaction.

Where they do not, you have still disclosed properly, priced accurately, and avoided the week-ten surprise that collapses the chain.

Getting started

Open a branch account — about five minutes, no minimum volume.
Add your negotiators as users so orders do not bottleneck.
Send us the address of your next instruction.
Review the pack, attach it to the listing, and tell us how you want it branded.

Questions

Can we order the pack before we have the seller's agreement?

You need the seller's authority to order searches against their property and to publish the results. In practice this sits in your terms of business or your instruction paperwork — we can give you suggested wording.

What if the property does not sell?

The pack has been produced and is chargeable. That is the honest position, and it is why most agents either charge the seller at instruction or defer to completion with the cost recoverable if the seller withdraws.

How long is the pack valid?

Data reports do not expire in any formal sense, but a buyer's lender will typically want searches no more than six months old at completion. For a property that sits on the market for a long period, refreshing the flood and planning elements before exchange is sensible.

Order your first pack this week.

Branch accounts take about five minutes to open, with no minimum volume.

Open a branch account Speak to us

Or call 0151 652 4184 — telephone support seven days a week